Privacy Policy

Bay View Gardens Assisted Living & Memory Care

628 E. Main Street, Sebewaing, MI 48759

(989) 883-9902 | [email protected]

Effective Date: March 1, 2026 | Last Updated: March 1, 2026

Bay View Gardens Assisted Living & Memory Care ("Bay View Gardens," "we," "our," or "us") is committed to protecting the privacy of every person who visits our website, contacts our team, or inquires about our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

Please read this policy carefully. By using our website at bayviewgardensassistedliving.com, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out a contact form, schedule a tour, call us, or send us an email, we may collect:

• Your name
• Phone number
• Email address
• Mailing address
• Information about your loved one and their care needs
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Your IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on our site
• Referring website or search terms used to find us

This information is collected through standard web technologies including cookies, pixels, and analytics tools such as Google Analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule tours
• To provide information about our services, pricing, and availability
• To follow up with families who have expressed interest in our community
• To improve our website and understand how visitors use it
• To send relevant communications you have requested
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information in limited circumstances:

Service Providers

We may share information with trusted third-party vendors who assist us in operating our website and communicating with prospective residents and families. These vendors are required to keep your information confidential and may only use it to perform services on our behalf. Our current service providers may include website hosting platforms, customer relationship management (CRM) software, and email communication tools.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Bay View Gardens, our residents, or others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. Cookies are small text files stored on your device that help us recognize return visitors and understand how our site is used.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, session duration, and traffic sources. This data is aggregated and anonymous and does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. Third-Party Links

Our website may contain links to third-party websites, including our Facebook and TikTok pages. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to remove that information.

9. Your Choices and Rights

You have the following rights regarding your personal information:

• You may request to access, correct, or delete the personal information we hold about you
• You may opt out of receiving marketing communications from us at any time by contacting us directly or clicking the unsubscribe link in any email we send
• You may request that we stop using your information for follow-up communications

To exercise any of these rights, please contact us using the information provided at the end of this policy.

10. Michigan Residents

Bay View Gardens operates in the State of Michigan and complies with applicable Michigan privacy and healthcare-related laws. Our memory care program is licensed by the State of Michigan and operates in accordance with all applicable rules and regulations governing adult foster care and assisted living facilities.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Bay View Gardens Assisted Living & Memory Care

628 E. Main Street

Sebewaing, MI 48759

Phone: (989) 883-9902

Email: [email protected]

Website: bayviewgardensassistedliving.com

We will respond to all privacy-related inquiries within a reasonable timeframe.